Customer Reviews

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The guys were very nice & helpful and very understanding of what assistance I needed.

It was great!!

Great Staff

Great experience. No pressure. Quick and easy.

I notified the intake representative that I had an dr appointment at a specific time and I would need to leave 3 hours from the time they received my vehicle. I had taken my vehicle in for an oil change, a warranty issue and to have my brakes checked. They completed all of the tasks in 2 hours or less. WOW! One of the issues is that a loose bracket had damaged my exhaust pipe. They took a picture to show me what the problem was. I am amazed at the excellent customer service. The staff is super courteous and professional, as well.

Andy and JT were wonderful! Can’t say enough good things about them. Andy was so pleasant to deal with and made us feel at home from the moment we walked in the door. Pleasant experience. The only change that should be made is the sticker you put on the car. It looks like a child’s sticker and most definitely takes away from the looks of the car. It makes me feel like I’m back in the 70’s! Class it up!

Fast friendly service Always recommend Paris Chevrolet to all my friends and family!! Service department is friendly and I personally like the way they protect the interior of your car during service and give free car wash! Thank you for being my car dealership! Great place to buy a new car or truck! Great Sales Department and owners are down to earth people and do a lot for our community!❤️

It was a great experience doing business with your dealership! I cannot say enough how much I enjoyed every aspect in the purchase of my new truck! Andy Watson listened to what I was wanting and he took care of me. He is a fine young man and a great asset to your company! J T Thompson was equally helpful when we signed the paperwork and he was very helpful guiding us in the right direction for our extended warranty needs. Thanks to both of you!!

Took care of my issue in a timely manner and got me in quickly! Always so helpful!

From the minute we talked with Andy to working with JT in Finance, our experience was straightforward and enjoyable. Thanks to Tim for delivering the vehicle.

Prompt friendly service

Brought my 2016 Chev Silverado 1500 in for service for an issue with the windshield wipers that had stopped working. We had already checked the fuses, but the tech checked them again, and checked the switch on the steering column. Neither resolved the issue, so supposedly the tech checked the actual fuse box located in the engine compartment. I was called by the service department and informed that evidentally there was a short in the fuse box and it would need to be replaced. Almost $900 for just the new part plus labor. And they were on backorder with no date as to when they would be available again. We brought the truck home. Then our wiper fluid (which worked when I brought it to Paris Chev) was no longer working. So I decided to check it out myself. Unplugged the battery. Removed the fuse box cover, fuse block, and popped out the wire connector where that fuse plugs in. There was no damage seen. No burnt or chewed up wires or corroded fuses or anything that looked damaged. I cleaned everything really well with electronic canned air, and CRC electronic cleaner. Made sure everything was dried and then reinstalled everything. Guess what! My windshield wipers WORK now! AND found what the problem was on the wiper fluid. The hose was left disconnected! So when I poured new windshield fluid into the reservoir, it just pumped it on the ground where the hose was disconnected. Reconnected the hose and it's working now. I would like a refund of my $168 diagnostic fee. I am an office manager, not an auto technician, and I was able to get my wipers working again. The issue the tech said was not correct and would have cost me probably a thousand dollars of my hard earned money when it was totally unnecessary!

Unhappy that I had to wait for 2 1/ 2 hrs for an oil change and inspection. When I paid my bill I noticed that they also rotated my tires and I didn't request that as I just had that done a month before. I was told that you always do that with an oil change. I should have been told that so I could have declined it.

The best and easiest car shopping:buying experience ever! Errin was amazing and JT made the finance part a breeze. I drove almost 3 hours one way to get the car and I’d do so again in a heartbeat - awesome experience!

Came in with a problem. Everyone was exceptional. Was taken care of. Some parts are to be ordered but ok to drive car. Thanks to everyone involved. Very pleased.

Bryce and JT made our first lease a breeze. Answered all of our questions and presented all options. Brice & Chance handled the sale and delivery like seasoned professionals.

I have never had a problem here until this visit. I had a 9:30 appt for oil change. At 11:15 I had to go to the counter to ask if something had happened to my car. If something was wrong. I was told they were not finished. They did finish right then. The guy my paperwork got handed off to was extremely nice. He was not the one that originally checked me in. He was asked by the other staff to check me out. It was 2 hrs for an oil change by the time I got to leave. I have been having my oil changed exclusively with you for 7 years. If loyalty doesn’t mean much, at least have better communication and honesty with the customer. The fact that it took so long was enough, but I had to ask and still took 10minutes find out what was going on. I felt that the service desk should be more aware that jobs are not finished or that are taking too long. I was told extra cars came in that apparently trumped my appointment. Just be honest

Service department is definitely improved from 1 year ago. Great experience!

Hunter is a very knowledgeable and easy to work with to get your automobile.