428 Reviews Found
Confirmed Service Customer
I in fact dropped my truck off a whole week early. My mistake completely. However Morgan was helpful and considerate the whole time. When he could have easily been upset. Got me taken care of and was happy to help me
Clark F.
PARIS
Business Response
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Donald, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 784-7446 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
We sat for hours waiting on a repair. We were then told that my car was being diagnosed. However, I had already had it diagnosed. Afterwards, as we are heading out of town, my check engine light came on. I'll take it somewhere else.
Lisa T.
DE KALB
Business Response
Lisa, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (903) 784-7446. We look forward to hearing from you.
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Confirmed Service Customer
For an oil change with an appointment still a little slow for a waiting customer. But a lot quicker than the last one so thank you. Still was there over 2 hours.
Anita P.
DETROIT
Business Response
Anita, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Paris Chevrolet GMC
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Business Response
Joyce, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
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Business Response
Erica, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Great salesmanship, finance and everyone involved. Super friendly and we appreciated that.
Joe T.
PATTONVILLE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Sales man was excellent at helping me find the perfect vehicle. I would go back to the dealership and sales man
Amy W.
PARIS
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Billy, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I couldn���t be more pleased with my experience at Paris Chevrolet. David was very professional and easy to work with, helping me get the truck I wanted at an affordable price.
John D.
PARIS
Business Response
We're happy you found our staff to be so supportive during your experience here at Paris Chevrolet GMC. Thank you again for choosing Paris Chevrolet GMC and we hope to see you again.
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Confirmed Sales Customer
It was a great experience. We found the vehicle that we wanted, and it only took a little while to get everything all the paperwork done not like were you there all day trying to do paperwork.
Carrie R.
MAUD
Business Response
Carrie, thank you so much for your positive comments about Paris Chevrolet GMC! We sincerely value your business and look forward to your next visit!
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Business Response
Sonya, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
When I have my oil changed, I appreciate how the technician checks for any thing that is going wrong with my truck and informs me of the problem so I can get it fixed. Always safety first and looking out for the customer.. Thank you so much.
Edna M.
BROOKSTON
Business Response
Edna, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Showed up early and Lindsey promptly checked me in and service completed in a very timely manner even tho appointment was at 3 pm and came and got me when work was completed.
Thomas D.
ANTLERS
Business Response
Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Paris Chevrolet GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
They had my vehicle for over a month. Told me that my turbo charger was fine. The last thing they found to fix was the purge valve that's part of the turbo charger. They replaced my water pump, head gasket, head, some water hoses, etc. Told me it was ready, I drove the 60 miles to the dealership. When i asked the total charges, the number i was given was almost $1000 over the estimate. After waiting for awhile, they told me they took it for a test drive and that it wasn't running right and wanted to keep it. They called me a couple days later telling me I needed the purge valve replaced. I authorized the additional cost which turned out to to be a warrant part. When it was finally ready I was happy that they had adjusted my bill and it was only $300 over the estimate. After the long period of time my vehicle was in their shop, I would have thought they would have last least washed it but instead gave me a token for a car wash in town.
Norma W.
FT TOWSON
Business Response
Norma, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Paris Chevrolet GMC - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (903) 784-7446 to discuss ways we can better serve you in the future.
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Confirmed Sales Customer
The service was awesome Preston Kines done a outstanding job with the sale of my Tahoe was not pushy very professional and explained everything.
Richard S.
ANTLERS
Business Response
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
It was a wonderful experience from start to finish
Karla A.
DETROIT
Business Response
Karla, wow, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Paris Chevrolet GMC! We sincerely value your business and look forward to your next visit!
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Business Response
Drew, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Steve, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!