398 Reviews Found
Business Response
Leslie, thank you for your kind review; we are happy to pass along your comments to the team here at Paris Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Paris Chevrolet GMC and we hope to see you again soon!
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Confirmed Sales Customer
Professional sales rep. Minimum haggling. Quick paper work
Gary F.
DALLAS
Business Response
Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Paris Chevrolet GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
David was truly the easiest & best salesman I have ever had !! He made the process so fast, effortless, and easy !! The facility is CLEAN, the staff is all friendly!! Best experience i���ve had in a dealership in a while!
Trenton M.
PARIS
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Paris Chevrolet GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Spent a lot of money out of pocket and they didn���t even wash or vacuum my car. Very unprofessional in my opinion
Brian E.
POWDERLY
Business Response
Brian, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 784-7446 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Aron Farley was very knowledgeable about the car I purchased. I was less intimidated and a lot more comfortable driving when I left the lot. I was bumping up 10 years in a vehicle, truck to Acadia.
James G.
PARIS
Business Response
James, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
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Business Response
Billy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I had an ignition light come on and my vehicle would not start. My husband made an appointment for it to be looked at and diagnosed officially. His code reader said that it was a fuel pump issue. This was notated on the scheduled appointment notes. My husband hauled my vehicle to the dealership on our trailer and after a few day someone called to ask him when the last time gas was put in it because they were trying to figure out if it was an ignition issue or fuel pump module. There was many times that my husband waited for a phone call as an update that did not happen. I finally called myself on 07/23 and Lindsey was not back from lunch yet. He did call me back and I appreciated that greatly. The issue was diagnosed and Ally was contacted to see if they would cover. Lindsey kept me up to date on the status of the parts order etc. When my husband left from our home 30 mins away from the dealership to pick up my car he was asked if he could come back to pick it up the next day because the paperwork wasn't 100% ready. This was after we were told to head that way because the vehicle was ready. My husband said no, that he wanted to get the vehicle then because he already made the trip. I was planning on going to Dallas the next day to take my son back to school shopping. Instead, we go to put fuel in the vehicle at CEFCO with my 5 month old baby and 5 year old son in the vehicle. A woman at the pump next to me starts hollering that gas is SPEWING underneath the vehicle. My husband looked underneath the car and the hose was never connect back. The vehicle was returned to the dealership and my keys were left in the drop box with a note asking for a PHONE CALL the next morning. There was no phone call, instead it was a text from an employee asking where fluid was leaking from. I will not be bringing my car back to this dealership for mechanical work or ever purchasing from here again. It is the small things that make the bigger picture. If a customer asks for a phone call the least you could do is call them. My children were in the car when gas was running all over the place. This was very unsettling and dangerous. I appreciate Lindsey's communication with me and he was pleasant to work with. I am upset that the technicians failed to complete their job properly and I would like for this review to reflect on them and not Lindsey.
Hannah B.
LAKE CREEK
Business Response
Hannah, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (903) 784-7446. We look forward to hearing from you.
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Business Response
Pamela, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Brought my 2021 2500HD in for a recall repair on the tailgate. James had set the appointment up, and Morgan met me when I got there. Both of these men are why Paris Chevrolet will always have my business. The repair took less than the stated time. I'm ver satisfied.
Albert W.
SUMNER
Business Response
Albert, your satisfaction is important to us, so we want to sincerely thank you for choosing Paris Chevrolet GMC and we hope to see you again soon!
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Business Response
Kassidy, thank you so much for your positive comments about Paris Chevrolet GMC! We look forward to your next visit! Take care!
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Business Response
Robert, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Paris Chevrolet has an awesome team! I've never encountered a negative experience. Someone is always to take care of my needs with no hesitation. Very professional and genuine company.
Mary T.
CLARKSVILLE
Business Response
Mary, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I dropped off and they called me twice telling me about things that needed to be addressed. Car was finished early and I picked it up. Service was good.
Lawanda B.
COOPER
Business Response
Lawanda, your satisfaction is important to us, so we want to sincerely thank you for choosing Paris Chevrolet GMC and we hope to see you again soon!
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Confirmed Sales Customer
My salesman was excellent. Had all the answers to my questions. He was the best
Nancy H.
AVERY
Business Response
Nancy, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Mark is always there when I need him. Love my car, thank you for letting him bring my car to me.
Mona G.
GRANT
Business Response
Mona, we're happy you found our staff to be so supportive during your experience here at Paris Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
This is my 3rd or 4th purchase in a row from here. Brian always takes care of what I am looking for and does a great job in all aspects. Will send people his way for their purchases.
Christopher R.
SULPHUR SPRINGS
Business Response
Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Paris Chevrolet GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I ACTUALLY TEXT DANNY NARON AND ASKED IF THEY COULD REPLACE BRAKES AND ROTORS ON MY BMW AND HE SAID YES AND HE SCHEDULE ME AN APPOINTMENT, AND THE NEXT DAY MY CAR WAS READY, THEY DID AN AWESOME JOB, THANK YOU SO MUCH
Donny J.
RENO
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Hunter and Mark were amazing! Great attitude, great people! I will definitely be purchasing my next vehicle from here when that time comes! Thanks again.
Ashtyn P.
PARIS
Business Response
Ashtyn, we're happy you found our staff to be so supportive during your experience here at Paris Chevrolet GMC. Please don't hesitate to reach out if there's anything additional we can do for you.